Bilingual Customer Experience Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 16, 2025

Job Description:

A company is looking for a Bilingual Customer Experience RX Specialist.
Key Responsibilities

Deliver real-time support to customers, shoppers, retailers, and partners for Rx delivery-related inquiries and health programs
Provide fast, effective resolutions while navigating complex challenges in a dynamic environment
Identify trends in customer feedback and collaborate with management to improve processes and outcomes

Required Qualifications

1+ years of experience in customer service or call center support
Fluency in Spanish, both spoken and written
Comfort with technology and proficiency in navigating web-based support platforms
Ability to multitask and prioritize in a fast-paced environment
Strong sense of empathy and customer advocacy

Keywords: VirtualVocations, East Los Angeles , Bilingual Customer Experience Specialist, Other , Vista, California

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